Difference between revisions of "Outlook:Main"

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Useful troubleshooting steps for resolution of Outlook issues.
 
Useful troubleshooting steps for resolution of Outlook issues.
  
Outlook does not open, settings or add-ins causing conflicts, display issues.<br>
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== Outlook does not open, settings or add-ins causing conflicts, display issues. ==
 
Starting Outlook in "safe mode".<br>
 
Starting Outlook in "safe mode".<br>
 
1. Close Outlook.<br>
 
1. Close Outlook.<br>
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-Outlook should now open in Safe Mode.
 
-Outlook should now open in Safe Mode.
  
Outlook elements out of screen, displaying improperly, missing, etc..<br>
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== Outlook elements out of screen, displaying improperly, missing, etc... ==
 
1. Close Outlook.<br>
 
1. Close Outlook.<br>
 
2. Open "Run" from the Start Menu"<br>
 
2. Open "Run" from the Start Menu"<br>
 
3. Execute "Outlook.exe /resetnavpane"<br>
 
3. Execute "Outlook.exe /resetnavpane"<br>
  
User reports e-mail synchronization issue within Outlook <br>
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== User reports e-mail synchronization issue within Outlook ==
 
Disable Cache Mode in Outlook. <br>
 
Disable Cache Mode in Outlook. <br>
 
1. Click on “File”, selecting “Account Settings” and then “Account Settings” again. <br>
 
1. Click on “File”, selecting “Account Settings” and then “Account Settings” again. <br>

Revision as of 11:47, 10 December 2018

Welcome to the Outlook main page

Useful troubleshooting steps for resolution of Outlook issues.

Outlook does not open, settings or add-ins causing conflicts, display issues.

Starting Outlook in "safe mode".
1. Close Outlook.
2. Open "Run" from the Start Menu"
3. Execute "Outlook.exe /safe"
-Outlook should now open in Safe Mode.

Outlook elements out of screen, displaying improperly, missing, etc...

1. Close Outlook.
2. Open "Run" from the Start Menu"
3. Execute "Outlook.exe /resetnavpane"

User reports e-mail synchronization issue within Outlook

Disable Cache Mode in Outlook.
1. Click on “File”, selecting “Account Settings” and then “Account Settings” again.
2. Double-click on your e-mail address in the new window.
3. Uncheck “Cache Mode” and click Apply / OK
-You will be prompted to restart Outlook